Money Advice Caseworker

Job role: Caseworker
Advice Area: Housing/homelessness
Organisation: Solihull Community Housing
Job type:Contract
Working hours: Flexible
Location: West Midlands
Salary: £25,001 - £30,000
Job ref number: SOL3833
Closing date: 24-05-2021

Hours: 37.0 Hours per Week

Fixed Term Contract for 24 Months

Salary Band D  £24,491 to £30,451 per annum.  Incremental progression is subject to performance.

Solihull Community Housing’s Money Advice Team is looking to recruit an experienced Money Advice Caseworker into an 24 month fixed term contract. Candidates must have experience of FCA regulated Money Advice activities and hold the Certificate in Money Advice Practice or be working towards it.

You will be required to provide holistic money advice and support our tenants and clients with their income, expenditure and debts, maximising income, identifying and claiming welfare benefits and completing affordability assessments. You will be able to demonstrate a customer focused approach and will need good telephone skills as well as the ability to conduct ‘face to face’ interviews in an office environment.

Candidates should have be able to work effectively with clients to resolve problems, have experience of dealing with vulnerable clients and those with additional support needs

You may be required to work from different locations so the ability to drive and access to a vehicle is necessary, as is a good understanding of IT systems and the ability to work under pressure.

In return we will offer you a range of benefits.

For further information and to apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Jane Foster, Money Advice Team Leader, on 0121 717 1515.

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

Solihull Community Housing is proud to be an Equal Opportunities Employer.

Click here for further information and to apply. Closing date 24/5/2021