Information, Advice and Administration Officer- Bradford

Job role: Information
Advice Area: Welfare Benefits
Organisation: Family Action
Job type:Permanent
Working hours: Full time
Location: Bradford
Salary: £20,001 - £25,000
Job ref number:
Closing date: 21-06-2021

JOB DESCRIPTION

Job title: Information, Advice and Administration Officer

Service: Canterbury Advice Service

Salary: Grade 2 Point 11 – 15

Hours: 37 hours per week

Location: Bradford

Responsible to: Service Manager and Advice Coordinator

Summary of job: As an Information, Advice and Administration Officer you will be the first point of contact for our Advice Service in Bradford. You will provide guidance and basic advice to callers, undertake a variety of administrative tasks, co-ordinate front-office activities and provide clerical support to the Advice Service Team.

 

About us

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

We are now seeking a full time Information, Advice and Administration Officer to join our long established Bradford Advice Service, on a permanent contract.

As an Information, Advice and Information officer, you will be first point of contact for our Bradford Advice Service. You will provide guidance and basic advice to callers, undertake a variety of administrative tasks, co-ordinate front-office activities and provide clerical support to the Advice Service Team.

Your skills and experience

If you have administration experience or have worked in a busy client facing role, have exceptional attention to detail and are a confident communicator, we would love to hear from you.

For more information please click here

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