Money Advice Service Debt Advice Project Caseworker

Job role: Caseworker
Advice Area: Debt/money
Job type:Permanent
Working hours: Full time
Location: South West (inc. Channel islands)
Salary: £20,001 - £25,000
Job ref number:
Closing date: 20-02-2018

Full-time (37 hours per week)

We are looking for a positive and professional Debt Advice Caseworker to work as part of a small team, covering the full range of debt work throughout Plymouth and the surrounding area, as part of the Money Advice Service face to face Debt Advice Project.

The successful candidate will have at least two year’s debt advice experience, will be flexible and adaptable, and will ideally hold the Certificate in Money Advice Practice (CMAP) qualification (or equivalent). Good communication skills both verbal and written are essential, along with a working knowledge of Microsoft Word, Excel and Outlook.

This project is target driven, and you will need to be able to prioritise your own work, meet deadlines and manage your caseload successfully to achieve the project target.

There will be a need for travel throughout Plymouth and the surrounding area to fulfill this role, and the use of your own car is an essential requirement.

This role currently has confirmed funding until March 2019; and we anticipate that funding will be extended beyond this date.

Salary – £22, 837.50 +3% pension contribution

 Application packs can be downloaded from our website

Closing date:   Tuesday 20th February 2018

Interview dates:  Monday 26th and Wednesday 28th February


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