Adviser/Caseworker (Generalist)Job role: Adviser Advice Area: Generalist Organisation: Citizens Advice Westminster Job type:Permanent Working hours: Full time Location: London Salary: £28,895 F.T.E. Job ref number: AC(Gen) 02.2019 Closing date: 28-02-2019
Hours: Full-time and part-time hours available
Citizens Advice Westminster is a values-based organisation that recognises our employees as a great resource and asset. We strive to promote a healthy work-life balance by supporting our employees in providing them with a number of benefits, to help them better achieve this.
This is an exciting opportunity for an experienced and proactive individual to join our team. Based at our offices in Paddington with outreach sessions delivered at community venues across Westminster, you will be pivotal in providing an effective advice service to clients.
The Ideal Candidate
As the successful candidate, you will possess excellent communication and interpersonal skills, with the ability to deal appropriately with a cross section of people including potentially difficult clients whilst maintaining a professional approach. Self-motivated, with strong IT skills, you will also be a team player with the ability to share and contribute positively whilst having a flexible approach to service delivery. A minimum of 2 years’ prior experience of providing good quality welfare advice on the full-range of generalist subjects is essential, alongside a commitment to working in a multi-cultural environment.
What We Offer
In return, we offer an enhanced holiday entitlement, and subject to successful completion of a probation period, enhanced sick pay, an annual season ticket loan and career break policy. We provide development opportunities and all employees have access to a free employee assistance service.
To apply, please download an application pack via our website: www.westminstercab.org.uk/jobs
Or via post: sending an A4 SAE to: Job Ref AC(Gen) 02.2019, Recruitment, Citizens Advice Westminster, 21a Conduit Place, London, W2 1HS
Closing Date: Thursday 28th February 2019, 12:00pm
Interview Date: Thursday 7th or Friday 8th March 2019
Citizens Advice Westminster values diversity promotes equality and challenges discrimination. We encourage applications from all applicants who meet the person specification irrespective of age, religion, gender,sexual orientation, disability or race. Citizens Advice Westminster is a London Living Wage employer.