Advice Centre Manager

Job role: Managerial
Advice Area: Student Unions
Organisation: Anglia Ruskin Students' Union
Job type:Permanent
Working hours: Full time
Location: East of England
Salary: £31,204.53
Job ref number:
Closing date: 29-04-2019

35 hours per week (flexibility required)

Based across Cambridge and Chelmsford campuses

Flexible working or job-share will be considered for the right candidate

Looking for the next step in your career in advice? Anglia Ruskin Students’ Union are looking for an Advice Centre Manager to lead our Advice Teams across our campuses in Chelmsford and Cambridge, providing outstanding levels of advice and support to Anglia Ruskin students.

Our Advice Service is free, confidential, impartial and accredited with AQS (Advice Quality Standard). We advise, support and represent students in person, by email, telephone and through our website on wellbeing and academic problems.

In addition to providing advice to students during periods of high demand, you will also represent the Students’ Union on academic committees as required. As a member of the management team, you will lead on the continued development of Students’ Union Advice, in line with strategic objectives, as well as producing regular reports relating to the service.

Essential requirements:

  • Minimum 3 years’ experience in advice or support work
  • Computer literate
  • Excellent communication skills
  • Good organisational skills
  • Evidence of attention to detail
  • Able to describe and demonstrate strong leadership skills

This role is cross-campus; you’ll be based on your “home” campus (either Chelmsford or Cambridge) for 3 days per week, spending the remaining 2 days per week working on the other campus.

We have the Investors in People quality mark and are committed to equal opportunities in employment; we welcome applications from all sections of the community.

To apply, please visit www.angliastudent.com/about/jobs

Closing date: Monday 29th April at 9am

Interviews will be held: Friday 10th May

Please email all completed applications to recruitment@angliastudent.com

Please note CV’s are not accepted, applications forms only

Current Anglia Ruskin students should not apply for this position